Support

We're happy to help.

Questions, bugs, or feature ideas? Email us and we'll get back to you — paul@silentservices.com.au. When reporting a problem, it helps to include your device model and iOS version, and what you were doing when it happened.

Frequently asked

Does ShedBase work offline?

Yes — completely. Everything you add lives on your device, so it works with no internet at all (your shed doesn't have Wi-Fi, we know).

Where is my data stored?

On your device only. ShedBase has no account and no sign-in, and your inventory, photos and documents never leave your phone.

How do I add items?

Add them manually, or tap the scanner to add by barcode/QR. Attach photos so you recognise things at a glance, and file each item under a storage location (you can nest locations, e.g. Shed › Tool Chest › Drawer 3).

How do I back up my inventory?

Your ShedBase data is included in your device's normal iCloud/iTunes backup. You can also export a CSV or PDF report from the app at any time to keep your own copy.

Can I use it across multiple devices?

The current version keeps everything on one device. Cross-device cloud sync is on the roadmap and will arrive in a future update.

I want a refund.

App purchases and refunds are handled by Apple. Request one via reportaproblem.apple.com or your App Store account. If something isn't working, please email us first — we'd love the chance to fix it.

See our Privacy Policy and Terms of Use.

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